At Paragon Motors, we are great listeners, and proud of it. It’s a big reason we are your best bet when looking for a superb auto repair and service facility. 


Rick-PattersonRick Patterson

Journeyman Technician/ Co-owner

Rick is our CAR and AUTO MECHANIC specialist! Kelowna born and raised, he ventured to Vancouver for a few years, but soon returned to raise his family near his roots. He excels with challenges & puzzles, making sense of electronics, wiring, and diagnostics, and has a strong background in computers. He brings with him an incredibly vast amount of knowledge. Rick earned the highest marks of the class in his auto formative Professional Training. He then moved on to IBM as a respected technician.

Now, after thirty years specializing in car diagnostics, his constantly inquisitive mind never rests. He follows his great grandfather, grandfather and father in the automotive industry as an auto mechanic. Their family car repair business originated in Estevan, Saskatchewan in the late 1920’s.

Now in the Okanagan since 1945, Rick is continuing on with the automotive repair legacy. He brings strong leadership for the Paragon Motors crew, encouraging them to grow their skills, thus providing a sense of belonging for them. Paragon Motors is still a ‘Family Business’, now shown by the dedication of the entire team, with the goal being to “cure customer frustration”.


Drew
Drew Henderson
Service Advisor – Co-owner

Drew has been working in customer service for most of his life, whether it was in car sales or in customer retention and follow-up. His experience has grown in him the unique ability to become an important bridge between the Automotive technicians and the Customer.  Drew spends his time off with his family and friends. On those great sunny Okanagan days, you will likely find him out on his motorbike.


At Paragon Motors we are noted for our up-to-date diagnostic equipment, and efficiently trained auto repair staff. We also boast an excellent reputation with our fleet truck customers. Paragon Motors has proudly been offering Kelowna and the Okanagan Valley reliable, high-quality repairs and service since 1981.

Reviews

  • Carla Polischuk Avatar
    Carla Polischuk

    Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!!
    Knowledge, experience, integrity, helpful, friendly .... that's what you can expect every time!
    -

  • Frank Rinella Avatar
    Frank Rinella

    Rick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
    Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
    Good group. Have...
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  • Anne Garry Avatar
    Anne Garry

    Very knowledgeable staff and owners. Always 10/10 I trust Paragon Motors with all my families vehicle needs and advice. Recommended to everyone! -

  • Michael Baccari Avatar
    Michael Baccari

    Awesome, highly recommend. Very nice and accommodating. I had to leave my car there for a few days due to traveling. After they were done with the repair they phoned and asked if I'd like my car to be inspected for any other issues that needed to be addressed. -

  • Joe Bell Avatar
    Joe Bell

    best service in town by far -

  • Jacqui Allison Avatar
    Jacqui Allison

    What an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost.... read more -

  • Erik Kelownaguy Avatar
    Erik Kelownaguy

    Last week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me... read more -

  • Phil Spoelstra Avatar
    Phil Spoelstra

    I've never been more motivated to write a review than this! My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her. She found Paragon Motors who showed her kindness, respect and understanding.... read more -

  • Laurie Paxton Avatar
    Laurie Paxton

    The best mechanical, customer and personal service. I recently had quite a hiccup and Drew, Rick and their team stick handled everything so professionally and with empathy for my situation. Thank you so much. True integrity. -

  • Mike Curliss Avatar
    Mike Curliss

    Very professional, polite and easy to deal with. Fixed the problem on time and on budget. Great job. -

  • Pauline Eggebrecht Avatar
    Pauline Eggebrecht

    I wanted to buy a car and needed a check up so I called Paragon and got an appointment for the next day. They did the check in an hour and after I got my insurance I could bring the car back to get new ball joints and they were... read more -

  • Carla Polischuk Avatar
    Carla Polischuk

    Rick and his crew at Paragon motors are awesome!! They are knowledgeable and friendly...the service is great!!!
    I trust them with my car 100%!!!
    -

  • John Cook Avatar
    John Cook

    Excellent service and the prices are more than fair. Zero complaints and I will be going back. -

  • Debra Clark Avatar
    Debra Clark

    The Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

    ✔ Fit us in without an appointment when we called and said we're stranded...
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  • Chris Roi Avatar
    Chris Roi

    Hands down one of the best autoshops in town. Quality service and they never try and upsell you something you don't need. You'll get informed on when to do your next repair and the urgency of it. My new auto shop hands down I'll be going back for anything else... read more -

  • Anita Millar Avatar
    Anita Millar

    They are honest and have been looking after my vehicles for over 25 years! -

  • Kaley S. Avatar
    Kaley S.
    5 star rating

    Paragon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in... read more -

  • Phil S. Avatar
    Phil S.
    5 star rating

    I've never been more motivated to write a review than this!  My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her.    She found Paragon Motors who showed her kindness, respect and understanding.  They fixed the... read more -

  • Mountasar Al-Lawandi Avatar
    Mountasar Al-Lawandi

    Fabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home... read more -

  • Freddie Banfield Avatar
    Freddie Banfield

    Always good. No complaints. Drews the best hands down. -