At Paragon Motors, we are great listeners, and proud of it. It’s a big reason we are your best bet when looking for a superb auto repair and service facility. 


Rick-PattersonRick Patterson

Journeyman Technician/ Co-owner

Rick is our CAR and AUTO MECHANIC specialist! Kelowna born and raised, he ventured to Vancouver for a few years, but soon returned to raise his family near his roots. He excels with challenges & puzzles, making sense of electronics, wiring, and diagnostics, and has a strong background in computers. He brings with him an incredibly vast amount of knowledge. Rick earned the highest marks of the class in his auto formative Professional Training. He then moved on to IBM as a respected technician.

Now, after thirty years specializing in car diagnostics, his constantly inquisitive mind never rests. He follows his great grandfather, grandfather and father in the automotive industry as an auto mechanic. Their family car repair business originated in Estevan, Saskatchewan in the late 1920’s.

Now in the Okanagan since 1945, Rick is continuing on with the automotive repair legacy. He brings strong leadership for the Paragon Motors crew, encouraging them to grow their skills, thus providing a sense of belonging for them. Paragon Motors is still a ‘Family Business’, now shown by the dedication of the entire team, with the goal being to “cure customer frustration”.


Drew
Drew Henderson
Service Advisor – Co-owner

Drew has been working in customer service for most of his life, whether it was in car sales or in customer retention and follow-up. His experience has grown in him the unique ability to become an important bridge between the Automotive technicians and the Customer.  Drew spends his time off with his family and friends. On those great sunny Okanagan days, you will likely find him out on his motorbike.


At Paragon Motors we are noted for our up-to-date diagnostic equipment, and efficiently trained auto repair staff. We also boast an excellent reputation with our fleet truck customers. Paragon Motors has proudly been offering Kelowna and the Okanagan Valley reliable, high-quality repairs and service since 1981.

Reviews

  • Anita Millar Avatar
    Anita Millar

    They are honest and have been looking after my vehicles for over 25 years! -

  • wouter van der hall Avatar
    wouter van der hall

    Pleasant and skilled staff/owners. Always ready to help and adjust to your schedule when needed for more elaborate repairs. Nice massage chair in the waiting area too! Would certainly recommend. -

  • Erik Kelownaguy Avatar
    Erik Kelownaguy

    Last week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me... read more -

  • Matthew Richardson Avatar
    Matthew Richardson

    Paragon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it... read more -

  • Michael Baccari Avatar
    Michael Baccari

    Awesome, highly recommend. Very nice and accommodating. I had to leave my car there for a few days due to traveling. After they were done with the repair they phoned and asked if I'd like my car to be inspected for any other issues that needed to be addressed. -

  • Phil Spoelstra Avatar
    Phil Spoelstra

    I've never been more motivated to write a review than this! My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her. She found Paragon Motors who showed her kindness, respect and understanding.... read more -

  • Joe Bell Avatar
    Joe Bell

    best service in town by far -

  • Bill Roper Avatar
    Bill Roper

    Drew, Rick @ Susan have been simply awesome!!
    I brought in a very uncommon car and they were amazing!!!
    No BS, just plain facts no attempt to over sell!!
    Bill Roper
    -

  • Haley D Avatar
    Haley D

    Paragon Motors provides excellent service. They got me in for an oil change and to mount and balance my tires right away when all other shops were booked for a couple weeks. They are very thorough and provide a breakdown of upcoming maintenance they suggest for you to consider in... read more -

  • Debra Clark Avatar
    Debra Clark

    The Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

    ✔ Fit us in without an appointment when we called and said we're stranded...
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  • Carol Boutilier Avatar
    Carol Boutilier

    Excellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating... read more -

  • John Cook Avatar
    John Cook

    Excellent service and the prices are more than fair. Zero complaints and I will be going back. -

  • Laurie Paxton Avatar
    Laurie Paxton

    The best mechanical, customer and personal service. I recently had quite a hiccup and Drew, Rick and their team stick handled everything so professionally and with empathy for my situation. Thank you so much. True integrity. -

  • Carla Polischuk Avatar
    Carla Polischuk

    Rick and his crew at Paragon motors are awesome!! They are knowledgeable and friendly...the service is great!!!
    I trust them with my car 100%!!!
    -

  • Mike Curliss Avatar
    Mike Curliss

    Very professional, polite and easy to deal with. Fixed the problem on time and on budget. Great job. -

  • Phil S. Avatar
    Phil S.
    5 star rating

    I've never been more motivated to write a review than this!  My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her.    She found Paragon Motors who showed her kindness, respect and understanding.  They fixed the... read more -

  • Freddie Banfield Avatar
    Freddie Banfield

    Always good. No complaints. Drews the best hands down. -

  • Mountasar Al-Lawandi Avatar
    Mountasar Al-Lawandi

    Fabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home... read more -

  • Carla Polischuk Avatar
    Carla Polischuk

    Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!!
    Knowledge, experience, integrity, helpful, friendly .... that's what you can expect every time!
    -

  • Frank Rinella Avatar
    Frank Rinella

    Rick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
    Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
    Good group. Have...
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