Erik Kelownaguy

Last week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me... read moreLast week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me into their busy schedule. They quickly discovered that my almost new battery was faulty, sent out for a new one, installed it, and had me on my way. Not only did they go out of their way to solve my problem, but they didn't charge me anything as the battery was under warranty.
This is not the first time that they have provided me with professional and conscientious auto service, and I will definitely continue taking my vehicle to them for servicing. On top of all that, they have a massaging type recliner in their waiting room. read less -

Anne Garry

Very knowledgeable staff and owners. Always 10/10 I trust Paragon Motors with all my families vehicle needs and advice. Recommended to everyone! -

Matthew Richardson

Paragon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it... read moreParagon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it purring like a kitten again. Full free diagnostic on top of that. Drew and Susan were super friendly and full of great information. All completely determined to get every kilometre out of our older vehicle. And within our budget. Highly recommend this place to ANYONE. Thanks guys! read less -

Carol Boutilier

Excellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating... read moreExcellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating in Kelowna is well deserved in the community. I am a senior woman and did my due diligence by researching this company and others. Thank you. read less -

Liam Powell

I contacted the guys at Paragon Motors whilst out of the country, as I was needing a pre purchase inspection done for a vehicle. Drew was nothing short of exceptional in his service, demeanour and willingness to take the time to speak with me. Calling from my home in Australia... read moreI contacted the guys at Paragon Motors whilst out of the country, as I was needing a pre purchase inspection done for a vehicle. Drew was nothing short of exceptional in his service, demeanour and willingness to take the time to speak with me. Calling from my home in Australia and putting blind faith in a business you’ve never had contact with was a daunting prospect - but I could not have been more satisfied and relieved with the whole experience and outcome. The guys at Paragon understood my unique situation and the responsibility I was placing on them. They went over the vehicle with a fine tooth comb and discovered a multitude of issues with the vehicle - saving me thousands. Fairly priced, top customer service and genuine professionals. Thank you again to Drew and the team at Paragon Motors. read less -

Jacqui Allison

What an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost.... read moreWhat an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost. Thank you guys you have a customer for life now. read less -

Jeff Carroll

They are personable and knowledgeable. Timely repairs and will find whatever parts are needed and give you a choice( if available) for oem vs jobber. Highley recommend them -

Anita Millar

They are honest and have been looking after my vehicles for over 25 years! -

Joe Bell

best service in town by far -

Kaley S.

Paragon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in... read moreParagon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in my car was up to shape! Even doing more than I expected! Replaced and re-did so much on my car, in no time at all!They saved me huge money on quality parts and my car has never driven better! All the staff is very kind and take the time to conversate their thoughts and possible solutions to the problems! read less -

Freddie Banfield

Always good. No complaints. Drews the best hands down. -

Michael Baccari

Awesome, highly recommend. Very nice and accommodating. I had to leave my car there for a few days due to traveling. After they were done with the repair they phoned and asked if I'd like my car to be inspected for any other issues that needed to be addressed. -

Debra Clark

The Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

✔ Fit us in without an appointment when we called and said we're stranded... read moreThe Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

✔ Fit us in without an appointment when we called and said we're stranded on the streets of Kelowna
✔ Gave us the use of their shop vehicle for 2 days so we could enjoy our last few days of vacation
✔ Found the best deal on quality parts, saving us money
✔ Completed the repairs under the estimated time, saving us labor costs
✔ Explained the problem and the solution in plain English, in terms we could understand

Thank you Drew and Rick for getting us back on the road! read less -

John Cook

Excellent service and the prices are more than fair. Zero complaints and I will be going back. -

Carla Polischuk

Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!!
Knowledge, experience, integrity, helpful, friendly .... that's what you can expect every time! -

Carla Polischuk

Rick and his crew at Paragon motors are awesome!! They are knowledgeable and friendly...the service is great!!!
I trust them with my car 100%!!! -

Chris Roi

Hands down one of the best autoshops in town. Quality service and they never try and upsell you something you don't need. You'll get informed on when to do your next repair and the urgency of it. My new auto shop hands down I'll be going back for anything else... read moreHands down one of the best autoshops in town. Quality service and they never try and upsell you something you don't need. You'll get informed on when to do your next repair and the urgency of it. My new auto shop hands down I'll be going back for anything else I need. read less -

Jasmine .

High quality service.
Great communication, trustworthy, and fast.
Provided a free hire car for the day while our car was getting fixed! -

Frank Rinella

Rick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have... read moreRick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have been trust worthy to keep my ride in perfect condition for 8 years and low cost.
Highly recommend Paragon read less -

Mountasar Al-Lawandi

Fabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home... read moreFabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home safely. Overall, I recommend this place. read less -