Jasmine .

High quality service.
Great communication, trustworthy, and fast.
Provided a free hire car for the day while our car was getting fixed! -

Erik Kelownaguy

Last week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me... read moreLast week I had a problem with the charging system in my Dodge Grand Caravan. I dropped by Paragon hoping they might have time to take a quick look at it. Although they were fully booked and I didn't have an appointment, Drew still managed to fit me into their busy schedule. They quickly discovered that my almost new battery was faulty, sent out for a new one, installed it, and had me on my way. Not only did they go out of their way to solve my problem, but they didn't charge me anything as the battery was under warranty.
This is not the first time that they have provided me with professional and conscientious auto service, and I will definitely continue taking my vehicle to them for servicing. On top of all that, they have a massaging type recliner in their waiting room. read less -

wouter van der hall

Pleasant and skilled staff/owners. Always ready to help and adjust to your schedule when needed for more elaborate repairs. Nice massage chair in the waiting area too! Would certainly recommend. -

Liam Powell

I contacted the guys at Paragon Motors whilst out of the country, as I was needing a pre purchase inspection done for a vehicle. Drew was nothing short of exceptional in his service, demeanour and willingness to take the time to speak with me. Calling from my home in Australia... read moreI contacted the guys at Paragon Motors whilst out of the country, as I was needing a pre purchase inspection done for a vehicle. Drew was nothing short of exceptional in his service, demeanour and willingness to take the time to speak with me. Calling from my home in Australia and putting blind faith in a business you’ve never had contact with was a daunting prospect - but I could not have been more satisfied and relieved with the whole experience and outcome. The guys at Paragon understood my unique situation and the responsibility I was placing on them. They went over the vehicle with a fine tooth comb and discovered a multitude of issues with the vehicle - saving me thousands. Fairly priced, top customer service and genuine professionals. Thank you again to Drew and the team at Paragon Motors. read less -

Carla Polischuk

Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!!
Knowledge, experience, integrity, helpful, friendly .... that's what you can expect every time! -

Kaley S.

Paragon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in... read moreParagon Motors went above and beyond for me!It was my first time at the shop, and they got me in ASAP after calling! I'm from out of town and was scared to find a reliable mechanic at a good cost, as I am a student! They made sure everything in my car was up to shape! Even doing more than I expected! Replaced and re-did so much on my car, in no time at all!They saved me huge money on quality parts and my car has never driven better! All the staff is very kind and take the time to conversate their thoughts and possible solutions to the problems! read less -

Carol Boutilier

Excellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating... read moreExcellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating in Kelowna is well deserved in the community. I am a senior woman and did my due diligence by researching this company and others. Thank you. read less -

Chris Roi

Hands down one of the best autoshops in town. Quality service and they never try and upsell you something you don't need. You'll get informed on when to do your next repair and the urgency of it. My new auto shop hands down I'll be going back for anything else... read moreHands down one of the best autoshops in town. Quality service and they never try and upsell you something you don't need. You'll get informed on when to do your next repair and the urgency of it. My new auto shop hands down I'll be going back for anything else I need. read less -

Mountasar Al-Lawandi

Fabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home... read moreFabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home safely. Overall, I recommend this place. read less -

Jeff Carroll

They are personable and knowledgeable. Timely repairs and will find whatever parts are needed and give you a choice( if available) for oem vs jobber. Highley recommend them -

Al Dillabaugh

This my third time having repairs at paragon, and like the previous..it was a non issue , professional , respectful and knowledgeable are some of words to describe these guys , this time I had my H1 hummer in , as it has been stored for years I had ... read moreThis my third time having repairs at paragon, and like the previous..it was a non issue , professional , respectful and knowledgeable are some of words to describe these guys , this time I had my H1 hummer in , as it has been stored for years I had expect the worst... but the guys at paragon rocked it! No problem everything went smooth . Cost effective and timely , couldn’t ask for more , and lastly the technician that worked on the hummer was Rick , a truly gifted Old school mechanic that is also at home with latest in automotive diagnostics , Drew in the front end also leaves a positive and and friendly impression , don’t changes a thing guys ! thanks again Al read less -

Jacqui Allison

What an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost.... read moreWhat an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost. Thank you guys you have a customer for life now. read less -

Frank Rinella

Rick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have... read moreRick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have been trust worthy to keep my ride in perfect condition for 8 years and low cost.
Highly recommend Paragon read less -

Anita Millar

They are honest and have been looking after my vehicles for over 25 years! -

George Sartori

Drew and his team gave us great service, very good workmanship and a good price. Drew got my elderly mother’s car in for some major repairs, in the last week before Christmas. Would recommend Paragon Motors to anyone, excellent in every way. -

Matthew Richardson

Paragon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it... read moreParagon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it purring like a kitten again. Full free diagnostic on top of that. Drew and Susan were super friendly and full of great information. All completely determined to get every kilometre out of our older vehicle. And within our budget. Highly recommend this place to ANYONE. Thanks guys! read less -

Michael Baccari

Awesome, highly recommend. Very nice and accommodating. I had to leave my car there for a few days due to traveling. After they were done with the repair they phoned and asked if I'd like my car to be inspected for any other issues that needed to be addressed. -

Pauline Eggebrecht

I wanted to buy a car and needed a check up so I called Paragon and got an appointment for the next day. They did the check in an hour and after I got my insurance I could bring the car back to get new ball joints and they were... read moreI wanted to buy a car and needed a check up so I called Paragon and got an appointment for the next day. They did the check in an hour and after I got my insurance I could bring the car back to get new ball joints and they were done 2 hrs later. Me and my friend are backpacker so we don’t have that much money and we got a great service and Drew explained everything to us in detail because we know nothing about cars. He even called a friend at the place we were going if he knows a good tire place because we also needed new winter tires and looked at some for us on the internet. I can only recommend Paragon. read less -

Mike Curliss

Very professional, polite and easy to deal with. Fixed the problem on time and on budget. Great job. -

Freddie Banfield

Always good. No complaints. Drews the best hands down. -