TESTIMONIALS

Exceedingly happy with my experience at Paragon Motors!I am new to Kelowna and found them through excellent reviews online, and I was not disappointed. They were able to get my car in quickly and then provide a detailed description of everything that needed to be done vs everything that could be done, I felt no pressure and was able to choose what was right for me.I will definitely be returning to Paragon for all my car repair needs not only for their quality service but for the genuine and courteous employees.Thank you Paragon Motors!

As a new resident of Kelowna Paragon was recommended by a friend. I scheduled an engine check and oil change. On arrival I was very professionally greeted and the work assigned and a time frame estimated. During the work it was recommended that the engine be tuned. I expected I would have to make another appointment. However the staff rearranged their schedule and completed the required work all in one appointment. On picking up the car I was given advice on what to expect after the tuneup which I had never had before. I will certainly continue to use Paragon motors. I would highly recommend them to any customer seeking automotive repairs.

Always great service, Drew listens to your concerns and makes recommendations based on that. Happy to recommend Paragon for your auto repair needs!

I went to Paragon Motors to pass a provincial inspection for my car coming from Alberta. They made their diagnosic and called me back to ask if they could fix the couple things my car needed to pass. And sthey did fix my car in one day!. My car feels a thousand times better on the road. And it also passed the inspection. Thank you Guys! Will come back for sure!

Drew is a very trustworthy owner/operator. I tend to have hard time trusting mechanics, but with Drew he cares about customers and saving them money and doing only what’s necessary. Highly recommend!

Always do a great job, explain what they do, and let you know what actually needs to be done and what doesn't.

Excellent experience getting my out-of-province inspection done! Great service, kind humans, and very reasonable price on the repairs I needed to pass the inspection. Will return to them in the future!

Had an excellent experience with Paragon Motors!! Would highly recommend!

An honest shop that does a great job and values the needs and wants of the customer. My go to shop in town.

Amazing service, honest and very detailed oriented. I would recommend Paragon Motors for your vehicle needs. Thanks Paragon for your quality service.

My Father trusts Paragon to maintain his vehicles and they have always taken great care of him. When I came to Paragon Drew was very accommodating to all my needs. I had a clutch slave cylinder go out on my car and was trying to limp the car to Paragon. He offered a tow truck and I did end up needing it to get halfway there. As promised the truck showed up in just 15 mins and the tow truck driver was also very courteous. When I got the car there they diagnosed the problem and emailed me the invoice to approve the work before they did anything. The diagnose time was very quick and they performed all the work for me in under 3 hours including the time to get the part from Lordco. Absolutely awesome job. Thank you very much to everyone at Paragon.

Great Customer Service!I have repaired my car from Paragon Motors. The last time I went there to check the price and I've figured out their price is competitive also they offer me instant repair service without an appointment. They are honest and reliableMy trusted vehicle service partner.

Drew and his team are great and take great care at ensuring our safety on the road. Being a new driver going to them was a great decision. Will go back to them again.

The team at Paragon took really good care of my partner and I. Took the time to explain everything to us about the tyres we were looking for, did not try to sell us and were incredibly friendly, honest, professional and very reasonably priced. We will certainly be taking our vehicle back there for all future services and repairs. Thanks again to Drew and all the team for making this such a painless process!

Usually I get my winter tires and wheel alignment done at Canadian Tire but found a deal with these guys and they did an awesome job. They were professional, on time and worked around my schedule to get the work completed. I would recommend them to any one looking for quality car service. This was my first time using them but plan to use them again in the future when my next car issue arises.

Very courteous and willing to help.

Had timing pump and water pump done. Unfortunately the day I got it back it overheated from a separate leak. They supplied a loaner vehicle. The head tech came in on his day off and had it fixed for free and ahead of schedule. Professional and efficient team.

I've been with Paragon for over 12 years. Being a local in Kelowna for 25 years I wanted a good auto shop that was friendly, knowledgeable and gets the job done. If you're looking for an honest fair place to fix your vehicle right go stop in for a tune up and let them show you why they have long term customers. Thank you Paragon for your services. 5/5

I first took my car here a few years ago after a bad run in with a different shop and I have never taken it to another business since. Everyone at Paragon is so knowledgeable, trustworthy, and all around professional, I can’t possibly say enough good things about the service I’ve received there. Highly recommend them!

This is a great garage. Staff are friendly, perform high-quality work, and are honest about what needs to be done and when--they won't upsell you or do any work that is not needed at present.

thanks again guys it was great getting my tires installed from quattro tires online last week.good communication,and from what I oversaw while in the office waiting was a good business model. proper diagnosis and relaying it. I'm no mechanic but they were spot on from what I was thinking. hard to get good service especially during these times. I work as a cab driver and am happy to see other company's in Kelowna step up. I will be sure to return. thanks guys!! 🙂

Out of the past 3 shops I have been to for my car this was the best one. Drew helped me out big time when my wheel bearing went on August long. Luck was on my side and Drew just so happened to be in the shop and saw my request and instantly gave me a call. We had planned to meet up in a couple hours at his shop when I was done work so that I could drop my car off and get their curtesy car so I could get myself to work. He did all the necessary work to ensure my car was safe to drive on the highway and then gave me price break downs for future work that I could get done with him. Drew also took the time to teach me about what was being done and why which is so important and I wish more shops would do. My car was done in a very timely manner and will definitely be coming back for any future repairs!

Drew and his team helped me out tremendously!! I am a student from out of province and was unsure what company would inspect my car and would be helpful and honest (as some auto repair shops can rip you off). However!! Paragon Motors was extremely helpful, kind, professional, & broke down exactly what steps I needed to take, and fixed exactly what I needed done. Best auto repair in Kelowna, BC. They did a wonderful job and I am very happy with their services. Highly recommend, and I will be returning for sure!

Very professional, great reliability, reasonable prices. Easy going communication. Definitely recommend to everybody!

thanks again guys it was great getting my tires installed from quattro tires online today. good communication,and from what I oversaw while in the office waiting was a good business model. proper diagnosis and relaying it. I'm no mechanic but they were spot on from what I was thinking. hard to get good service especially during these times. I work as a cab driver and am happy to see other company's in Kelowna step up. I will be sure to return. thanks guys!! 🙂

I purchased a set of 4 new tires through Paragaon. Dave took great care of my truck. The staff was very accommodating of me and my son in the waiting area while the automotive technicians mounted, balanced and installed the new tires and serviced my Engine air-filter.

Very nice people really helped me out when I needed it.... My wind shield wiper arm broke and they fixed it no charge so I was able to continue going on with my day working. Very grateful great bunch of guys

Drew and his team excel in customer service and are competitive in their price. They take the time to explain what needs to be done and why. Lastly they’re are always pleasant and leave you with a laugh! Highly recommend this great local business!

You search far and wide for a garage that you can trust and will explain issues in layman terms. I don't have to look anymore. Paragon will be my shop until I leave kelowna.

They performed an inspection and got back to me with a details of repairs needed. They are very honest about what needs to be fixed and what doesn’t . They replaced my struts and shocks in a timely manner. The shocks they put in turned out to be faulty from factory, they inspected and replaced them under warranty free of charge and made sure I was safe on the road. A courtesy car was provided also free of charge while my vehicle was being fixed. I take my gf’s car here and I highly recommend them for repairs and diagnostics.

Excellent service and timing. Needed to get my car working and the team at Paragon made it happen.

2019 Excellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating in Kelowna is well deserved in the community. I am a senior woman and did my due diligence by researching this company and others. Thank you.Oct. 21, 2020 Rough year, one of the highlights of this year is feeling confident and safe after having my car serviced by this great team. Drew and his team are up front with any maintenance, costs and working with your budget. As a senior woman I have never felt taken advantage of or not listened to regarding my concerns. Do not hesitate to take your vehicle to Paragon. Thank you.

My partner's car wasn't starting even though we had just replaced the starter elsewhere. They found out that the starter was faulty and replaced it. They are very good in communication and efficiency. They are also a very kind and funny people, everything you need in a mechanic. 10/10 would go back!

Had a great experience with Drew and the guys at Paragon Motors. Great value, and honest work. Will be coming back!

I had to change one of my rear trailing arm bushing, and rear rotors to pass BC Safety inspection. They did a great job also they secured my bumper since it was also an issue for the BC Safety inspection. They gave me they're car for the time I didn't have one, free of charge ! Awesome shop ! I have anything to complain. Don't hesitate to call in and get a quote and see for your self !

Very knowledgeable and helpful

Great crew

Really honest people who make sure to go above and beyond for a great price!

They are friendly & they do great work. They squeezed me in when I didn't have an appointment.

10/10 will bring my truck back here after a year of sporadic truck problems rick and the team at paragon were the only ones who could pinpoint the problem and they were able to get me in the day after I called