Al Dillabaugh

This my third time having repairs at paragon, and like the previous..it was a non issue , professional , respectful and knowledgeable are some of words to describe these guys , this time I had my H1 hummer in , as it has been stored for years I had ... read moreThis my third time having repairs at paragon, and like the previous..it was a non issue , professional , respectful and knowledgeable are some of words to describe these guys , this time I had my H1 hummer in , as it has been stored for years I had expect the worst... but the guys at paragon rocked it! No problem everything went smooth . Cost effective and timely , couldn’t ask for more , and lastly the technician that worked on the hummer was Rick , a truly gifted Old school mechanic that is also at home with latest in automotive diagnostics , Drew in the front end also leaves a positive and and friendly impression , don’t changes a thing guys ! thanks again Al read less -

Debra Clark

The Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

✔ Fit us in without an appointment when we called and said we're stranded... read moreThe Paragon Motors team went above and beyond in so many ways to figure out why our F150 was stalling, and to fix the problem quickly so we could safely get back home to Washington state.

✔ Fit us in without an appointment when we called and said we're stranded on the streets of Kelowna
✔ Gave us the use of their shop vehicle for 2 days so we could enjoy our last few days of vacation
✔ Found the best deal on quality parts, saving us money
✔ Completed the repairs under the estimated time, saving us labor costs
✔ Explained the problem and the solution in plain English, in terms we could understand

Thank you Drew and Rick for getting us back on the road! read less -

Jasmine .

High quality service.
Great communication, trustworthy, and fast.
Provided a free hire car for the day while our car was getting fixed! -

Carla Polischuk

Rick and the boys at Paragon have taken care of my BMW for years and I won"t take her to anyone else!!
Knowledge, experience, integrity, helpful, friendly .... that's what you can expect every time! -

Jacqui Allison

What an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost.... read moreWhat an amazing team. Right from the tow guy Todd to all the shop staff, especially Rick and Drew. Polite, professional and honest. I am now driving my older car with peace of mind knowing how much work they did to keep me on the rd at a reasonable cost. Thank you guys you have a customer for life now. read less -

Pauline Eggebrecht

I wanted to buy a car and needed a check up so I called Paragon and got an appointment for the next day. They did the check in an hour and after I got my insurance I could bring the car back to get new ball joints and they were... read moreI wanted to buy a car and needed a check up so I called Paragon and got an appointment for the next day. They did the check in an hour and after I got my insurance I could bring the car back to get new ball joints and they were done 2 hrs later. Me and my friend are backpacker so we don’t have that much money and we got a great service and Drew explained everything to us in detail because we know nothing about cars. He even called a friend at the place we were going if he knows a good tire place because we also needed new winter tires and looked at some for us on the internet. I can only recommend Paragon. read less -

Matthew Richardson

Paragon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it... read moreParagon Motors was a delight. Not only did they give us the best price, but they actually fixed what was wrong. We had taken our car to another place first and they misdiagnosed the problem. Rick took it around the block and knew exactly what to do to get it purring like a kitten again. Full free diagnostic on top of that. Drew and Susan were super friendly and full of great information. All completely determined to get every kilometre out of our older vehicle. And within our budget. Highly recommend this place to ANYONE. Thanks guys! read less -

Carol Boutilier

Excellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating... read moreExcellent service, complete confidence my vehicle is safe and well maintained. No overcharges, talk up in packages and value for your money, no gouging. I highly recommend this fabulous team they really care for people and their reputation is paramount to everyone at Paragon. Paragon's top rating in Kelowna is well deserved in the community. I am a senior woman and did my due diligence by researching this company and others. Thank you. read less -

Phil S.

I've never been more motivated to write a review than this!  My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her.    She found Paragon Motors who showed her kindness, respect and understanding.  They fixed the... read moreI've never been more motivated to write a review than this!  My wife came off the Coquihalla from Vancouver with some car problems and couldn't find a place open on Saturday that could help her.    She found Paragon Motors who showed her kindness, respect and understanding.  They fixed the problem quicker than expected and cheaper than expected.   I am so grateful that businesses like these still exist.  I soooooo appreciate them treating my wife so well in her time of crisis. read less -

Mountasar Al-Lawandi

Fabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home... read moreFabulous place and staff. I was coming to Kelowna from Vancouver and started hearing a whistle noise when accelerating. These guys did what is right even though I came in without an appointment. Test drive and small tweaks and guaranteed me that I will be able to head back home safely. Overall, I recommend this place. read less -

George Sartori

Drew and his team gave us great service, very good workmanship and a good price. Drew got my elderly mother’s car in for some major repairs, in the last week before Christmas. Would recommend Paragon Motors to anyone, excellent in every way. -

Anne Garry

Very knowledgeable staff and owners. Always 10/10 I trust Paragon Motors with all my families vehicle needs and advice. Recommended to everyone! -

Frank Rinella

Rick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have... read moreRick is a mechanical genius. They care about their reputation about customer service and doing a quality job. Just awesome.
Nice comfortable waiting area with spot to plug in a laptop or phone. Massage chair...bonus! Decent coffee machine that pumps out coffee or chocolate and everything in between.
Good group. Have been trust worthy to keep my ride in perfect condition for 8 years and low cost.
Highly recommend Paragon read less -

Carla Polischuk

Rick and his crew at Paragon motors are awesome!! They are knowledgeable and friendly...the service is great!!!
I trust them with my car 100%!!! -

Laurie Paxton

The best mechanical, customer and personal service. I recently had quite a hiccup and Drew, Rick and their team stick handled everything so professionally and with empathy for my situation. Thank you so much. True integrity. -

Lori Haisty

Rang around multiple companies asking for help with my car. Paragon was by far the most cost effective and helpful in helping me understand what was wrong with my car and the repair they were doing.
Will definitely be a returning customer

Thanks so much. -

Mike Curliss

Very professional, polite and easy to deal with. Fixed the problem on time and on budget. Great job. -

Jeff Carroll

They are personable and knowledgeable. Timely repairs and will find whatever parts are needed and give you a choice( if available) for oem vs jobber. Highley recommend them -

John Cook

Excellent service and the prices are more than fair. Zero complaints and I will be going back. -

wouter van der hall

Pleasant and skilled staff/owners. Always ready to help and adjust to your schedule when needed for more elaborate repairs. Nice massage chair in the waiting area too! Would certainly recommend. -